NLB, as the largest Slovenian bank, is constantly working to improve its services and user experience at all points of contact, both personal and virtual. In order to make the experience more unified and remove bottlenecks, they want to establish a 360 ° view of the buyer. Because they already have many working tools, which only give them a partial picture and are not interconnected, they wanted us to present to them the possible technological solutions and placement of these in the existing information architecture and structure a list of relevant IT providers according to the requirements.
In the context of the project we have prepared:
